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©D85 5945 Hd 1920px Web Litescape Jb Bieuville|Jean-Baptiste Bieuville

FAQ

We Rock The Pistes

FESTIVAL FAQ

F.A.Q#
  • By train, bus and carpool
  • By bus

    For more information about Bus shuttles between France and Switzerland: click here.

  • By train

    The estate is close to several SNCF and CFF stations, served by TGV and TGV Lyria trains:

    – Bellegarde, Cluses and Thonon-les-Bains (in France)
    – Geneva, Lausanne, Montreux and Aigle (in Switzerland via TGV Lyria and RegioExpress)

    Shuttle buses drop you off in the heart of the villages!

  • By plane

    Portes du Soleil is located 1 hour from Geneva international airport.

    The airport is served by 49 airlines (Easy Jet offers flights from 40 European cities) and handles 388 daily flights.

    Once off the plane, shuttles take you to the mountain villages in just 1 hour.

  • Carbon footprint

    This year, to limit its environmental impact
    environmental impact, the festival
    stages. This means a
    carbon footprint reduced by 20%.

  • Reasoned programming

    All the artists selected during the
    are either already on tour
    or in a nearby European region
    accessible by train.

  • Tickets

    We do not issue paper tickets. Access tickets are ski passes,
    all refillable on hands-free media.

  • Instructions

    Refreshment cups and 1.5L carafes are reusable, returnable containers.

  • Mobility

    100% of our festival-goers travel to the stages on foot or skis, so our carbon footprint for access to the concerts is very low.

  • Power supply

    The products on offer at the festival’s refreshment and catering outlets come from
    often organic and above all regional.

  • Waste

    When it comes to mountain scenery
    of a ski slope. All waste
    waste is collected and sorted by our green brigades.

  • Awareness

    The public is made aware of the need to respect the environment through specific signage.

  • Ski instructions

    For safety reasons, skis must be removed.
    Free but unguarded ski racks are available at each concert site on the slopes.

  • Refreshment stands

    Fancy a good beer or a refreshing drink, and want to enjoy a quick bite to eat with your feet in the snow and your head in the sun?
    No problem, each concert site is equipped with refreshment stands where you can hydrate at your leisure.
    (On the Montriond-Avoriaz ski area: drinks only. No snack bars).
    Refreshment stands at concert venues open from midday.
    Be responsible and think about your return to the slopes!

  • Accessibility

    The Portes du Soleil ski area is committed to the development of Handiskiing.
    We have therefore ensured that the majority of concert sites on the slopes are accessible via a Handiski-friendly lift. A designated PRM area is available at each concert site, close to each VIP/guest area. Information at the entrance to each concert site.

  • Back to station

    So that you can ski back home after the concerts on the slopes, the main connecting lifts close 1/2 hour later throughout the festival week!

    And to keep the fun going, more than 30 après-ski concerts are scheduled in the resort centers.

  • Access to concert venues

    The concert sites open every day from midday (and even 11.30 a.m. on Saturday 23rd in Morgins).
    DJ Loran will be on hand to keep you entertained from 12:45!

  • Off the Pistes Festival

    OFF concerts are offered free of charge during the après-ski season in the ski area’s resorts.
    Find out all about them on our programming page.

  • Forbidden items

    Objets interdits

  • Cancellation insurance

    In the event of concert cancellation, and if and only if the concert ski pass / VIP pass has not been used on the lifts, concert ski passes and VIP passes will be carried over to the next edition, or converted into a Portes du Soleil ski pass to be used before the end of the current winter season.

  • Insurance

    In the event of a ski accident or any other personal cause preventing users from using the lifts
    ski passes / VIP passes that have been partially used will not be reimbursed.
    Snowrisk insurance to cover this risk is available as an optional extra on the online
    online sales site for €3.50 per day.
    Details of the insurance cover are available at www.snowrisk.fr. The insurance is
    offered by Mondial Assistance under the Gritchen Affinity brand.

  • Loss of Ski Pass Concert

    In the event of loss, a duplicate ski pass or VIP pass can only be issued if
    if the Association Portes du Soleil Territoire d’Evènements is able to prevent the
    the use of the pass. The holder must provide the pass number indicated on the confirmation
    purchase confirmation.

Attention

Access to the concert

by Black M

For skiers :

For skiers :

  1. Take the Pléney gondola from Morzine
  2. Access the concert via the Daguet blue run

    The Crusaz chairlift is open to pedestrians only!

For pedestrians:

  1. Take the Crusaz chairlift (accessible from the village and for pedestrians only).
  2. At the top, go directly to the concert area.

    The Mouilles chairlift will not be in operation during the concert.